Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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I feel compelled to share my experience with New Orleans Funeral & Cremation Services. From the very beginning, I felt a sense of “We Care”. Each time I spoke with Lilly (Office Manager), both her tone and words were always comforting and never rushed. She was kind and patient, answering any and all questions; and if she didn’t have the answer, she would call Ms. Tracy right then and there and rest assured she would. Ms. Tracy was also kind and patient, never rushing me off the phone when I would call her about anything. This was such an overwhelming and heartbreaking time for me, but I have to say they helped make it a little better. Their level of professionalism over exceeded my expectations. The establishment is welcoming, clean, and I couldn’t have asked for them to do a better job presenting my sister for the last time. I want to thank Ms. Tracy and Lilly with all sincerity for a job well done; you are appreciated more than you could ever know. Keep doing what you’re doing: Your Work Matters!! You Matter!!

5 stars
Keisa Davis August 27, 2024

THE STAFF WAS VERY FRIENDLY, CARING, AND HELPFUL. THANK YOU.

5 stars
sherron hammond July 18, 2024

Very professional, knows how to meet the needs of the people at their lowest point in their lives.

5 stars
Donald Lymous December 10, 2023

They did amazing with my father in law with everything completely grateful

5 stars
part-a life October 16, 2023

⭐⭐⭐⭐⭐ The personal attention at such a difficult time was very appreciated. From the first phone call to the visit and then the follow up after service at our church was timely and professionally handled. Thank you for being nice, for providing answers and being gracious through processing the remains of my husband and the father of my children. RIP MJM

5 stars
Vail Manfre October 09, 2023
5 stars
Tad K. October 04, 2023

The funeral and cremation of New Orleans Louisiana is very good service and is doing a great service for my family

5 stars
Donna Sturken September 07, 2023

They were very helpful when it came to getting my paw paw cremated. I highly recommend them.

5 stars
Christie Hughes September 14, 2023
5 stars
Terrance Johnson September 22, 2023

YOU'RE SERVICES WERE PHENOMENAL WHEN I LAYED MY FATHER TO REST 9 MONTHS AGO. STAFF WAS SO PROFESSIONAL & UNDERSTANDING IN MY TIME OF BEREAVEMENT! I'LL NEVER FORGET THE GREAT HEART WARMING HOSPITALITY!! YOU ALL HIGHLY RECOMMENDED BY ME👍🏾💯💯💯

5 stars
Monica White September 02, 2023

Everything went well thank yall

5 stars
Vincent Sellers August 30, 2023

The staff of New Orleans Funeral and Cremation Services are the best in the area. They conducted a service for my aunt today, and provided an excellent experience. We have used them 3 times and their service is consistent and professional from start to finish heartfelt thanks to the staff.

5 stars
Alicia Brooks August 12, 2023

Horrible place, horrible service, horrible treatment of our loved ones body. They also overcharged my card, failed to deliver the service stated in the contracts and is withholding the death certificate. I will be contacting the state bureau of vital statistics to formally lodge a complaint and will also be filing another complaint with the Louisiana State Board of Embalmers and Funeral Directors. This husband and wife duo have a special place in hell for their lies and actions.

5 stars
Jbackup Pina July 18, 2023

Excellent Service! Took care of a family member after he passed and amazed me at how fast they responded and completed everything. Also the price was Great compared to other Funeral Homes. I definitely recommend them if you ever need this service.

5 stars
Daryl Odom January 31, 2023

Everyone here was very caring and courteous during a difficult time, Thank you to the staff🙏 I highly recommend.

5 stars
jody di December 16, 2022

Gary was very understanding and answered all of the questions I had since I had never been through this before. I couldn't have asked for better more compassionate people to work with during this difficult time.

5 stars
Ryan November 14, 2022

The customer service was AMAZING! The entire staff was very empathic to the delicate nature of my unexpected loss. I was walked through the process in a personable manner. Whickh allowed me to make best choice for me and my family. I sincerely appreciate the over and beyond the call of duty to accommodate me and my family. I would highly recommend this Melanated(Black) Own Business. Please check out their services. Be advise they are very reasonable and affordable. Gratitude for everything you did for me and my family. -Leslye Nelson

5 stars
Cosmic Thoughts November 03, 2022

They were so professional and made us feel comfortable. My uncle looked so good I would recommend them to anyone they are the best! Every time I called they answer any question I had they answered. And they are very affordable.Thank y’all so much!!

5 stars
Shanna Sims October 18, 2022

Mr Lewis at this funeral home has gone above and beyond the duties to make our Loved one, my Son, to Rest In Peace. He and his staff treated me as family and I can finally say I am at peace with his passing

5 stars
Marion Neves September 17, 2022

Mr. and Mrs. Lewis were very kind, professional, helpful and thoughtful. I highly recommend New Orleans Funeral and Cremation Service. In a family's time of need they are there for you.

5 stars
Janis Aucoin September 08, 2022

I would highly recommend New Orleans Funeral & Cremation. Great staff, very friendly and helpful. Thank you, for working with me and making it as easy as possible,

5 stars
Jo Ann Naquin September 01, 2022

We were really impressed with the kindness and professionalism the staff had at this location. Everything was prompt and on time and the staff did an exceptional job at making sure my family and I were comforted and affirming we were in great hands. Would definitely recommend their services to everyone.

5 stars
Irvin Boone August 29, 2022

Very nice facility! Well lit, clean, safe and secure. Staff is extremely professional.

5 stars
T Jones July 25, 2022

Tracy and her coworker were very helpful.

5 stars
Jessica Legrand Harper August 22, 2024

I recently had my mother's memorial service at New Orleans Funeral & Cremation Home. The service was so beautiful. My mother wanted to be cremated , so Ms Tracey was so compationate and helpful and she made a very difficult time easy and stress free. I would definitely use this company again and I give them the highest stars for their service. Great Job! Melonie F.

5 stars
Melonie Fortune June 15, 2024
5 stars
Dane Chesney October 27, 2023

Very organized and professional. They helped me with every step of the way with things I did not know and needed to know. They are an extended family who supports you through the difficult time you’re going through. They are very kind and respectful of your needs and wishes. I recommend them to everyone who wants to feel connected to whom their doing business with. Thank you all for your support through this difficult time for me.

5 stars
April brown October 14, 2023

Appreciate that this organization was available -24/7 (literally) pretty much any time that I needed a conversation with them. They eventually knew me by name, were so polite and understanding. Arrangements were complicated but this group pulled through with sophistication and respect. Cannot thank them enough for taking care of my mother after her passing.

5 stars
Chelsea Seal October 06, 2023

I helped my mom use New Orleans Funeral & Cremation. Circumstances were long distance in nature. The company handled everything as planned. In comparison, the cost was reasonable. We would recommend NOF&C.

5 stars
Kim Hunter September 07, 2023

Everyone here are so nice and courteous. Prices are reasonable. My family and I, inspite of the fact if the situation, loved that we found them to do business with.

5 stars
Ashley Suarez September 12, 2023

I lived out of state when my brother unexpectedly passed away. The staff were very compassionate and helpful and the price was very responsive for direct cremation.

5 stars
Hedy Hartzog September 18, 2023

I can’t express the gratitude I have for this place and the wonderful staff. They made the unexpected death of my brother in law so easy to handle. They let us in early and allowed us to stay pass the time for the viewing. The whole process was conducted with compassion and dignity. On a scale of 1-10 this place is a 12. I wish you folks blessings for you and yours.

5 stars
Brittany Bernice September 26, 2023

I want to thank you guys so much for being there for me in my most vulnerable state and time of need. They were professional but also personable. I did not know how I would be able to take care of my grandpa with no policy but your campaign saved me and I can’t express how thankful I am.

5 stars
Empress Eliz August 30, 2023

I love this these People, they are Very Professional and treat you more like family then a customer. In a time of Grief We feel like things will not get better, We even more so Have lack of understanding. LOU and Dezarae definitely was my ear to listen. The Service was Amazing. I love how they Repect my Wishes upon everything I felt in my Grieving heart at that time and still after My Husband burial. I recommend this place to Use if you don't have a support Team and Most definitely if You don't have insurance. They are Very Inexpensive and Will Work with You.

5 stars
Javonna Seals August 24, 2023

The staff of New Orleans Funeral and Cremation Service, were very professional, compassionate and extremely understanding while serving my family. They provided an excellent value for the service we received and a memorable experience. We are extremely thankful for their for help during this very difficult time.

5 stars
Dr. Shantelle H August 01, 2023

Having been a recipient of NOFCS, I can say for certain I would gladly use and refer their services again. Mr Louis is very professional and at the same time very personable. All cost were upfront, nothing hidden!!!!!

5 stars
Kim Berniard August 16, 2022

Mr. Gary and his staff were very accommodating in the untimely passing of my father. He ensured that we were able to have a small, private service/viewing to pay our last respects. Despite a few challenges along the way, he ensured to show ongoing support, guidance, and compassion.

5 stars
Darryl Ford December 29, 2022

They showed exceptional customer service and professionalism. No matter the time they would answer and be as helpful as they can. Great pricing and willing to work with us. I will always refer them.

5 stars
Angelina Frazier December 08, 2022

In the aftermath of our brother’s death the people at New oOrleans Funeral and Cremation were a great comfort to us.Everybody we dealt with was not only professional but also extremely kind and thoughtful. I thank them with all my heart and thoroughly recommend them.

5 stars
Charles Moulton November 08, 2022

Customer service was absolutely excellent and professional. Extremely empathetic and understanding. I would recommend to anyone needing the service, for a funeral service or cremation. The staff was dedicated to proper ethics, morals, and transparency. I’m extremely impressed with the way their business foundation is managed, and the delegation of the business principles that are correlated to that particular profession. The company uses calls, text, and emails as correspondence utilities to communicate with their customers. Helpful hint, my email classified the co emails as junk/spam, so be aware of that. Plus, they followed up about the situation regarding my late husband. I wanted to thank every for everything they did to make my husband’s life memorable and having him put to rest. RIP JTC ❤️ will always remember and love you.

5 stars
Angela Campbell October 20, 2022
5 stars
Tierra Sparrow October 17, 2022

I would highly recommend.

5 stars
Johnathan Holley September 12, 2022

Death is hard to deal with but these guys made me comfortable about laying my family member to rest , thanks!!!

5 stars
South First Towing September 02, 2022

Awesome service, was really helpful in my family time of need. Cremation price was unbeatable.

5 stars
Jonus Johnson September 01, 2022

I really thank the staff, they are very professional and caring. I would recommend everyone to call New Orleans Funeral and Cremation service. Great pricing!

5 stars
Lakesia Hickmon August 17, 2022